Shipping methods
CAPRISTORES ensures the most complete, in terms of quality and time, delivery of products to their destination, knowing that it is very important for its customers to receive a product on the one hand excellent quality and on the other hand in the time frames that await it.
METHODS OF SHIPPING
Our shipments
- To GREECE are made
via Geniki Taxydromiki & Speedex transport courier
- ToCYPRUS and countries of EUROPEAN UNION
- Via Geniki Taxydromiki transport courier
- Via post office
For GREECE :
- Orders placed by 13:00are shipped the same day. Orders placed after 13:00 are shipped the next business day. Shipments are distributed in Greece from 10:00 to 18:00 from Monday to Friday.
- No deliveries are made on Saturday.
- Delivery on Saturday can only be made after consultation with us and has an additional charge of 3 euros.
- Shipments / handling and order deliveries are not made on Sundays and holidays.
- VAT is included in the prices of the products.
For CYPRUS and countries of EUROPEAN UNION
- Via Transport courier
On a weekly basis our orders are shipped every Wednesday. Shipments are delivered from 9:00 to 17:00, from Monday to Friday.
- Via post office
On a weekly basis our orders are shipped every Monday and Thursday
DELIVERY TIME
The delivery time of your order is:
GREECE:
- 1-2 working days within Attica
- 1-3 working days in the rest of Greece
- 1-5 days in inaccessible areas
CYPRUS and EUROPIAN UNION:
- 2-12working days depending on the shipping method
OTHER COUNTRIES :
- After consultation with the store at 2421313472 (Monday – Friday 10: 00-18: 00) or at [email protected]
In a period of discounts the shipment and in parallel can be extended up to 4 working days.
Estimated delivery time is indicative and counts from the day of shipment.
Saturdays, Sundays and public holidays are excluded from working days.
CAPRISTORES is not responsible for any delays in shipments caused by weather conditions, international customs matters or any other circumstances beyond its control.
SHIPPING COST
FREE SHIPPING FOR ALL ORDERS OVER 100 € (VALID ONLY FOR SHIPPING WITHIN GREECE)
GREECE |
TRANSPORT COURIER (speedex, Geniki Taxydromiki) |
Regular shipping |
5€ Delivery time: 1-5 Working Days |
CYPRUS |
TRANSPORT COURIER (Geniki Taxydromiki) |
Regular shipping |
After consultation |
Fast shipping |
After consultation |
||
|
POST OFFICE (Fast Parcel Cyprus) |
FPC By BOAT: |
After consultation |
FPC By AIR: |
After consultation |
||
EUROPIAN UNION |
TRANSPORT COURIER (Geniki Taxydromiki) (except France) |
Regular shipping |
After consultation |
POST OFFICE |
Simplified Registered Mail:
|
30€ (0-2kg) Delivery time: 7-22 Working Days 40€ (2-5kg) Delivery time: 7-22 Working Days |
|
EMS (Express Mail Service) (except France) |
45€ (0-2kg) Delivery time: 3-12 Working Days 60€ (2-5kg) Delivery time: 3-12 Working Days |
||
FRANCE – UNITED KINGDOM |
POST OFFICE |
SPM (Special Priority Mail) |
55€ (0-2kg) Delivery time: 3-12 Working Days 95€ (2-5kg) Delivery time: 3-12 Working Days |
OTHER COUNTRIES |
After consultation |
|
Shipping includes 24% VAT
This means that you can pick up the parcel within the next 10 days from that store.
In case the delivery is delayed more than the expected time limit you should contact via e – mail at [email protected]yahoo.gr or by phone at 00302421313472 (Mon – Sat 10:00 – 18:00 excluding holidays) .
If the goods arrive at their destination and there is no one to pick them up, then SPEEDEX will make two more attempts, the next working ones, to deliver the product to you , leaving you with a notice to contact their appropriate representative. The time limit to contact them and determine the re-shipment of the product to you is 3 working days. After this period, the product is automatically returned to us and is registered as a refusal.
Shipping will incur new shipping costs.
We would like to inform you that for the best possible service, if you are an employee and you do not have someone to pick up the product in your home, we recommend that you declare your work address as the place of receipt of the product, as the goods can be delivered by 9:00 to 17:00, hours you will most likely be away from home. Also, if there is an inability to receive, please contact us so that we can help you in your best service.
Tips : For your best service
Always top up your mobile phone.
In the comments of the order, fill in what may seem useful (eg floor, name on the bell, preferred delivery hours per 4 hours and company name if you want the delivery to take place at work).