Due to the emergency measures for COVID-19, there are delays in the delivery of orders from the cooperating courier companies. Thank you for your understanding.

FREE SHIPPING for purchases over 100€ for all Greece

PRODUCT CATEGORIES

Payment methods

Payment is made before or upon delivery of the products and can be made in one of the following ways:

  1. By debiting your debit or credit card. The charge is made when sending your order through a secure banking environment.
  2. Cash on delivery, upon delivery of products. In this case, the customer is charged with the amount of 2.5 € (including VAT)
  3. Online payment through the PayPal service.
  4. By deposit/transfer to the following bank accounts. For a deposit reason, always put your order number first, then your last name and then your first name. Attention: When the deposit is made from any other bank, Greek or foreign, at the end of the transfer the customer must choose all the costs of the transfer to be borne by him.

 

Bank Details:

Eurobank:

  • Account number: 0026 0078 44 0201240448
  • ΙΒΑΝnumber: GR7002600780000440201240448
  • SWIFT BIC: ERBKGRAA
  • Beneficiary: TSOURAPA AND CO OE

 

National Bank of Greece:

  • Account number: 157 440759-85
  • ΙΒΑΝ number: GR760110 1570 0000 1574 4075 985
  • SWIFT BIC: ETHNGRAA
  • Beneficiary:  VAS. TSOURAPA AND CO OE

 

(See FAQ’s No 15, 16, 17)

Shipping methods

CAPRISTORES sends you its products with a specific courier company

FREE SHIPPING FOR ALL ORDERS OVER 100 € (VALID ONLY FOR SHIPPING WITHIN GREECE)

 

 

 

GREECE

TRANSPORT COURIER (speedex, Geniki Taxydromiki)

Regular shipping

5€

Delivery time:

1-5 Working Days

 

CYPRUS

TRANSPORT COURIER (Geniki Taxydromiki)

Regular shipping

15€ (05kg)

Delivery time:

7-10 Working Days

 

 

25€ (5-10kg)

Delivery time:

7-10 Working Days

Fast shipping

25€ (02kg)

Delivery time:

2-4 Working Days

 

35€ (25kg)

Delivery time:

2-4 Working Days

 

45€ (5-10kg)

Delivery time:

2-4 Working Days

 

POST OFFICE (Fast Parcel Cyprus)

FPC By BOAT:

15 (0-2kg)

25 (2-5kg)

Delivery time:

5-12 Working Days

FPC By AIR:

20 (0-2kg)

30 (2-5kg)

Delivery time:

2-12 Working Days

EUROPIAN UNION

TRANSPORT COURIER (Geniki Taxydromiki)

(except France)

Regular shipping

30 (0-2kg)

Delivery time:

3-5 Working Days

 

55 (2-5kg)

Delivery time:

3-5 Working Days

POST OFFICE

Simplified Registered Mail:

 

30 (0-2kg)

Delivery time:

7-9 Working Days

 

40 (2-5kg)

Delivery time:

7-9 Working Days

EMS (Express Mail Service)

(except France)

45 (0-2kg)

Delivery time:

1-3 Working Days

 

60 (2-5kg)

Delivery time:

1-3 Working Days

FRANCE – UNITED KINGDOM

POST OFFICE

SPM (Special Priority Mail)

55 (0-2kg)

Delivery time:

1-3 Working Days

 

95 (2-5kg)

Delivery time:

1-3 Working Days

OTHER COUNTRIES

After consultation

 

Shipping includes 24% VAT

(See FAQs Νο  9,10,11,12,13,14)

Returns - Cancellations

If you wish to cancel the order, you should contact the Online Store Manager at 2421313472 or send an email to [email protected] to cancel it. In case the products have already been shipped, cancellation is not possible and you can now return or change your order after first receiving it (FAQs No5).

 

If for any reason you are not satisfied with your purchase our company gives you the opportunity to return it within ten (10) days of delivery and after notifying us by phone within 24 hours of receipt of your order by phone 2421313472 and by completing electronically the return form that you will find on our site in customer support. This is on condition that the product is unused and in the original excellent condition.

In the case of the use of the product or alteration of its original packaging, the return is not accepted. If the return is not made within 10 calendar days from the day of receipt or some of the return conditions are not met, CAPRISTORES has the right not to accept the return of the products.

Before returning the product, you should contact the manager of the online store. Then you have the opportunity:

  • To change the product through the online store. After contacting us, place your new order by adding the word “CHANGE” in the comments. Then you send us the package with the product, including the original purchase receipt.
  • To make the change in one of the 3 privately owned CAPRISTORES stores
  • To be issued a credit note

Credit can be made to the account you have created in our online store, equal to the value of the products you returned in order to use it in your next purchase. The credit is activated from the moment we receive your return and you are informed by phone by the returns department that it has been accepted and you can use it within 30 DAYS from the date of issue. This does not apply to discounted products or products on offer.

 

Returns are not accepted on

 

  • custom products
  • products that are on offer or discount and have the indication in their description “OFFER”
  • products marked “NOT RETURNABLE” in their description.

 

In all the above cases the payment and shipping costs (courier and bank transfer costs) are borne by the customer.

 

The address to which the products should be returned is:

 

CAPRI Store

Ermou St. 183-185

 38221, Volos

Telephone: 2421313472

                   2421022957

(See FAQs Νο 5,18,19,20,21,22)

FREE SHIPPING

For orders over 100€

(Only for orders within Greece)

PHONE SUPPORT

10:00 – 18:00
MONDAY- SATURDAY
(excluding holidays)

© Capri Stores 2020. All rights reserved.

Safe Payments

CAPRI ATHENS
Χρεμωνίδου 27, 11633, Pagrati

Contact Phone: 2107510777

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CAPRI ATHENS
Chremonidou 27
11633, Pagrati

CAPRI VOLOS
Ermou 183,
38221, Volos

[email protected]
21075 10777 
24210 22957

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